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The Center study also found dissatisfaction among Zara workers themselves on the topic of racial discrimination. Per the report’s findings:

· Black employees are more than twice as dissatisfied with their hours as white employees.

· Darker-skinned employees report that they are least likely to be promoted.

· Employees of color state that they are reviewed with harsher scrutiny from management than white American and European employees.

· Of workers surveyed in the lower prestige back-of-store roles, 68 percent have darker skin.

Of those surveyed, 54% self-identified as Latino, 23.5% as black and 13.5% as white, with far smaller percentages of Asian and mixed-race workers represented.

A spokesperson for Zara USA condemned the report and questioned the Center’s motives, saying in a statement:

“Zara USA vehemently refutes the findings of the Center for Popular Democracy report which was published without any attempt to contact the company. The baseless report was prepared with ulterior motives and not because of any actual discrimination or mistreatment. It makes assertions that cannot be supported and do not reflect Zara’s diverse workforce.”

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Zara Discrimination Report Alleges Black Shoppers Were Targeted As Thieves  was originally published on

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